Master Terms & Conditions

1. Purpose and scope

These Terms govern use of Investor Setu websites, forms, accounts, technology-enabled services, professional facilities and related platform activities. Particular services may have additional terms or schedules.

2. Eligibility and information

Users must provide accurate information reasonably required for the requested service, verification, security, account administration and legal compliance. Users must not impersonate another person or misrepresent authority, ownership, qualifications or status.

3. Personal data, privacy and consent

Personal data is processed under the Investor Setu Privacy & Data Protection Notice and applicable law. Where consent is the applicable basis, Investor Setu uses purpose-specific consent and does not treat acceptance of a notice as unlimited consent. Optional communication preferences are separate from required service communications.

4. Communications

Investor Setu may use appropriate communication channels for requested services, verification, account/security matters, support, legal notices and service administration. Optional promotional communication is subject to the user's applicable preference and law.

5. AI-assisted services

Investor Setu may use AI-assisted technology for disclosed functions such as assistance, organisation, classification, communication support and other lawful service functions. AI output may be incomplete or probabilistic and should not automatically be treated as professional, legal, tax, financial, investment, insurance or regulatory advice.

6. Service facilitation

Investor Setu may facilitate information, introductions, requirements, opportunities, communications and business workflows. Unless expressly agreed otherwise, Investor Setu does not guarantee availability, eligibility, transaction completion, revenue, investment return or other business outcome and does not become a party to a third-party transaction merely by facilitating a connection.

7. Professional and regulated activities

Professionals remain responsible for the licences, registrations, approvals, disclosures and legal obligations applicable to their own activities. Investor Setu does not authorise a person to perform a regulated activity without the required authority.

8. Confidentiality and system protection

Non-public information must be used only for authorised purposes. Users must not reverse engineer, scrape, probe, circumvent, copy or attempt to reconstruct confidential system design or protected information except where expressly authorised or required by law.

9. User content and intellectual property

Users remain responsible for material they submit and must have the necessary rights or authority. Investor Setu retains its rights in its software, branding, interfaces, documentation, workflows, templates and other platform intellectual property to the extent protected by law.

10. Suspension and termination

Investor Setu may take proportionate protective action, including restriction, suspension, freeze or termination, where reasonably necessary because of security risk, fraud, unlawful activity, material breach, misuse or other lawful grounds. Mandatory legal rights remain unaffected.

11. Complaints and changes

Questions or complaints may be sent to info@investorsetu.com. Terms may be updated for law, security, service or operational reasons. Where law requires additional notice or acceptance, the applicable mechanism will be used.

12. Indian law

These Terms are intended to operate under Indian law, subject to mandatory applicable law and any valid service-specific dispute-resolution provision.